Refund policy

If you’re not 100% satisfied with your order, please contact us directly at fred@gibsoncoffee.com. Whether it’s a quality concern, a packaging issue, or something else—we’ll work with you to resolve it quickly and fairly.

Eligibility

• Requests must be made within 14 days of receiving your order.
• Please include your order number and a brief description of the issue.
• We may ask for photos to help us understand the problem and improve our service.

Our Promise
We’ll review each request individually and offer a replacement, refund, or credit—whatever makes the most sense for you. No complicated forms, no hoops to jump through.

Thank you for choosing Gibson Coffee. We’re here to make your experience exceptional.